Back In The Groove

Batteries Fully ChargedHaving had a nice long weekend, with beautiful weather and plenty of time for chanting, had left me well rested and ready for the start of a new week. It’s well documented that I’m allergic to Mondays, they are always busy with the build up of orders, questions and issues from the weekend. But with my batteries fully charged I was ready to meet the challenge head on.

With all the changes to the website, the business systems and the company, it’s a pretty rare occurrence to have the whole team in the office at one time, but today was one of those times. We have a great team, we all get on and we work well together, and as they say, a problem shared is a problem halved, so the day went rather well.

I find that taking to our customers, in order to resolve their queries and issues, much easier and pleasant than trying to do it via email. So today I got to speak to some very nice people, all of whom seemed to appreciate the personal touch of a phone call. We can never please everybody all the time, but leaving them feeling that we really care at least makes things a little better.

So a good day, some nice comments about yesterday’s post and photo and I’m feeling good about taking on the world.

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